Skip to main content
Skip table of contents

Actions for Purchased Renewals (System Administrator)

Overview of Purchased Renewal Actions

  • Once a renewal is purchased, it will be pending until the date in which it will be promoted to replace the current bond.  The renewal page will display an array of information such as the basic bond configuration criteria, premium and penalty values, account and agency information, the answers from underwriting questions, etc.  The renewal will then be able to have certain actions performed on it as described below.

Accessing the Renewal Options

  • Select the Actions menu on the bond.

image-20250102-144646.png

Cancel Renewal

  • A purchased renewal can be cancelled.  This action is not reversible once submitted, although a new renewal can be applied for and purchased at a later time if needed.  By default, this action will return all premium collected from the renewal.

  • After submitting the action, the Cancel Renewal confirmation page will load.  This page will include the renewal page information in editable form. 

  • After all adjustments are made, submit the Cancel Renewal action with the Submit button at the bottom of the screen, or select the Cancel Renewal button at the top of the page to confirm the action.

  • Select Cancel to return to the renewal without completing the action.

image-20250102-144711.png

Submit Renewal NPBR

  • The information on a renewal may be altered via a rider.  Within Tinubu Surety Solution for Carriers (TSC) there are two types of riders: non-Premium Bearing Riders (NPBR) and Premium Bearing Riders (PBR).  NPBRs are used for basic modifications of non-financial data, such as the applicant’s name, address, telephone number, etc.  This action is typically allowed to be used by more users than the PBRs, which are usually reserved for CSRs and Admin type users. 

  • After submitting the action, the NPBR confirmation page will load.  This page will include the renewal page information in editable form.  Although the premium, penalty, commission amount, etc. will appear in the Premium section; these fields will not be adjustable.

image-20250102-145117.png
  • Any NPBR questions applied to this bond configuration will appear at the bottom of the page.

  • After all adjustments are made, submit the NPBR action with the Submit button at the bottom of the screen, or with the Submit Renewal NPBR button at the top of the page to confirm the action.

  • Select Cancel to return to the renewal without completing the action.

image-20250102-144805.png

Renewal NPBR Actions

  • Since rules may be applied to NPBRs, the NPBR will be processed by the decision engine once the action is submitted. 

image-20250102-150912.png

Auto-Approval

The NPBR passes all auto-approval rules and the changes are completed.

Auto-Rejection

The NPBR meets one or more auto-rejection rules, the NPBR will be rejected and the user will be returned to the renewal page.

Referral

The NPBR does not pass all auto-approval rules and the NPBR will be placed in a referred state. 

  •  If an NPBR is referred, authorized users may then perform the following actions on the referred NPBR

Approve NPBR

The user may approve the NPBR and the changes will be completed.

Edit Info for NPBR

The user can make adjustments to the NPBR information.  Once the action is completed, the NPBR will remain in a referred status.

Reassign NPBR

The user may reassign the referred NPBR to another authorized user to make a determination.

image-20250102-150946.png

Reject NPBR

The user may reject the NPBR.  The changes will then be dropped, and the user will be returned to the renewal page.

  • If using the EnableRiderDocumentGenerationOptions setting, a pop-up will appear prompting the user to select one of four options to produce the correct set of documents:

    • Print Rider Documents - generates documents assigned to this rider lifecycle.

    • Reprint Renewal Documents - regenerates documents assigned to the renewal lifecycle.

    • Reprint Original Bond Documents - regenerates documents assigned to the new bond lifecycle.

    • Do Not Print Documents - will not generate any documents, except if an optional document is selected.

Submit Renewal PBR

  • PBRs are used for modifications of all data on the renewal, such as the expiration date, premium amount, penalty, commission, etc.; as well as the data able to be modified by NPBRs such as applicant’s name, address, telephone number, etc.  This action is typically allowed to be used only by CSRs and Admin type users. 

image-20241208-000951.png
  • After submitting the action, the PBR confirmation page will load.  This page will include the renewal page information in editable form.  The premium, penalty, commission amount, etc. will appear in the Premium section and will be adjustable.

  • Any PBR questions applied to this bond configuration will appear at the bottom of the page.

image-20250102-145004.png
image-20241208-000939.png
  • After all adjustments are made, submit the PBR action with the Submit button at the bottom of the screen, or with the Submit Renewal PBR button at the top of the page to confirm the action.

  • Select Cancel to return to the renewal without completing the action.

Renewal PBR Actions

  • Since rules may be applied to PBRs, the PBR will be processed by the decision engine once the action is submitted.  There can be three outcomes to the PBR action:

Auto-Approval

The PBR passes all auto-approval rules and the changes are completed.

Auto-Rejection

The PBR meets one or more auto-rejection rules, the PBR will be rejected and the user will be returned to the renewal page.

Referral

The PBR does not pass all auto-approval rules and the PBR will be placed in a referred state. 

  •  If an PBR is referred, authorized users may then perform the following actions on the referred PBR:

Approve PBR

The user may approve the PBR and the changes will be completed.

Edit Info for PBR

The user can make adjustments to the PBR information.  Once the action is completed, the PBR will remain in a referred status.

Reassign PBR

The user may reassign the referred PBR to another authorized user to make a determination.

Reject PBR

The user may reject the PBR.  The changes will then be dropped, and the user will be returned to the renewal page.

  • If using the EnableRiderDocumentGenerationOptions setting, a pop-up will appear prompting the user to select one of four options to produce the correct set of documents:

  • Print Rider Documents - generates documents assigned to this rider lifecycle.

  • Reprint Renewal Documents - regenerates documents assigned to the renewal lifecycle.

  • Reprint Original Bond Documents - regenerates documents assigned to the new bond lifecycle.

  • Do Not Print Documents - will not generate any documents, except if an optional document is selected.

 

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.